Telemedicine

Online doctor consultation

See A Doctor Without Leaving Home

Feeling unwell but can't get to a hospital? With Medvenient telemedicine you can speak with a licensed doctor by video call, voice call or chat from your phone or computer. Get medical advice, prescriptions and referrals without waiting in a queue.

Telemedicine is included in every Medvenient plan that lists it as a benefit, at no extra cost.

  • checkVideo, voice or chat consultations
  • checkLicensed, experienced doctors
  • checkPrescriptions sent to you
  • checkReferrals to partner hospitals
  • checkPrivate and confidential
  • checkNo extra cost for members

How It Works

1

Request

Tell us your symptoms and how you want to talk.

2

Get Scheduled

A doctor confirms a time and you get a link.

3

Consult

Join the call from your phone or computer.

4

Follow Up

See the doctor's notes and prescription in your account.

Not for emergencies. If you have chest pain, difficulty breathing, heavy bleeding, a seizure, loss of consciousness or another emergency, go to the nearest hospital or call 112 immediately.

Book A Consultation

Log in to talk to a doctor

Telemedicine is available to members with an active plan.

Log In Get A Plan

Telemedicine FAQ

A smartphone or computer with a camera, microphone and internet connection. The call opens in your browser, so there is no app to install. If your connection is weak, choose a voice call instead.

Most "as soon as possible" requests are picked up quickly. You will see the confirmed time and the call link in your account, and we will also call or email you.

Yes. Where appropriate, the doctor can issue a prescription and add it to your consultation notes, or refer you to a partner hospital for tests or treatment.

Yes. Only you and the doctor join the call, and your medical information is handled according to our Privacy Policy.

help

Need Help?

Having trouble joining a call or booking? Our support team is available around the clock.

phone-call
Call Support +234 000 000 0000